Hey all,
Just to clear some things up:
1. There was a product recall for all early Asgard and Lyr owners, and everyone has been offered a relay retrofit for free. Furthermore, the offer to retrofit any Asgards or Lyrs on their second, third, fourth, or later owners for free is ongoing, to catch any that went to new owners who were not notified.
2. We have stated our reasons for not including a relay mute at the beginning--that is, we believed we were creating no-compromise products that required some care with their use, typical of many uber-high-end-gear that needs a "turn on sequence" to avoid blowing up speakers. But the fact is, we made a mistake. Now, all of our products include protection (including Magni's relay mute.)
3. Our design philosophy (using both instrumentation and listening) may not be congruent with everyone's beliefs, and if that's the case, that's cool--there are plenty of other great manufacturers out there.
4. That said, we do use extensive instrumented testing in development of our products--we own two Stanford Research SR-1 audio analyzers, and have used Stanford gear since the Theta Digital days. We have one kitted out for analog testing, and one with the ultra-low-jitter analysis option for digital testing.
5. Although Schiit is a new venture for us, at much lower price points than our previous companies (I was the Vice-President of Engineering at Sumo, Mike Moffat was one of the founders of Theta Digital), we're really set on delivering great products. If you take a look at the interest in, reliability of, and resale for, some of the 20-year-old Sumo and Theta products we designed, you'll see that our stuff is built for value over the long haul.
Let us know if you have any questions!
All the best,
Jason Stoddard
Co-Founder
Schiit Audio