hdmi pass thru issue

[Doug Kinney]

My system and connected components:

panasonic tcp-50x1 plasma tv (720p)
panasonic dmp-bd85 blu ray player
onkyo tx-nr509 receiver
xbox360 console
directv hr-500 dvr

I bought the onkyo tx-nr509 and everything is connected to receiver through appropriate hdmi connection in's on receiver with the hdmi out going into my hdmi connection in #1 on pansonic tv. Everything works with the exception of one occasional issue.

When watching a movie on my panasonic blu ray player (non 3d) I occasionally get this flashing flickering and snow like screen that will turn blue for a second. The sound and video will also cut out when this happens. It will not happen very often (every half hour) and then will suddenly do this several times (3-4) before stopping. The movie will continue playing but the sound and video will cut out.

The same issue happens occasionally when playing on my xbox. I have not noticed it yet when watching directv.

My old receiver was non hdmi so every component was connected directly to the tv by hdmi cables without passing through a receiver. Never had any issues before and I am using the exact SAME hdmi cables for new set-up.

Do I have a faulty receiver with a bad hdmi pass thru switcher? I did an advanced rma to try the same receiver to compare.

Any suggestions? Thank You.

 

[LAB3]

Have you tried to do a system re-set? First un plug all the equipment and try again before a processor re-set. My Onkyo TX-SR 805 did this too with HDMI switching problems. You will have to run the Audyssey program again after the system re-set. Good luck hope this helps.

 

[Doug Kinney]

By this you mean unplug the hdmi cables from receiver and then re-connect. Unplug receiver first before re-connecting? Thanks.

 

[LAB3]

By this you mean unplug the hdmi cables from receiver and then re-connect. Unplug receiver first before re-connecting? Thanks.

Doug unplug all the 110 volt power from all your equipment for a minute or two and plug them back in. If this does not work read in the Onkyo manual about doing a system re-set. If this does not help your Onkyo is having problems like my TX-SR 805 did. My 805 had bad problems like this as did many of the 805 owners.
Louis

 

[Doug Kinney]

Ok, will give it a try. Will this be something I would have to do often. I'm seeing alot of Onkyo hdmi issues posted in this forum, kinda scaring me. I was so impressed with the sound quality of this unit for being entry level I thought I would give it another chance before going to another brand.

I have an older Denon receiver that I have used for five years with zero problems. Got this Onkyo for the benifit of lossless audio and hmdi pass thru.

 

[LAB3]

Ok, will give it a try. Will this be something I would have to do often. I'm seeing alot of Onkyo hdmi issues posted in this forum, kinda scaring me. I was so impressed with the sound quality of this unit for being entry level I thought I would give it another chance before going to another brand.

I have an older Denon receiver that I have used for five years with zero problems. Got this Onkyo for the benifit of lossless audio and hmdi pass thru.

I had a 2007 model TX-SR 805 HD AVR($1,100.00) and I had to ship it to the Onkyo Repair Center several times( I had to pay) while it was in warranty for HDMI parts burning up. But it had bigger amps and was prone to run hotter then most AVR. I had such good luck with a 2003 Yamaha RX-V2400 7.1 AVR (no HDMI or HD decoders) or it would still be in HT room. After the 3rd time the 805 burned up parts and it quit(again) I purchased another Yamaha. a RX-V1900 HD 7.1 and it has been a plug and play. I have fans on all my amps etc now just make sure as I am retired now and my equipment is on for 12 hours a day now I do have to unplug my Verizon FIOS HD TV box every now and then to re-set it but after 13 months the new Yamaha has worked Great. Onkyo moved the assembly plant from Japan and their quality has suffered from it. I loved my 805 ......when it worked.

 

[Doug Kinney]

I unplugged everything for a few minutes and checked all the hdmi connections to be sure they are seated properly. Once the receiver was powered on though all the same settings were there and saved.

I will test out in the next few days and if the same problem persists I will move some hdmi cables around with the small chance a cable is causing the problem.

I looked in the manual and didn't see anything in the manual for a system reset.

I advance rma'd so I could try to swap out the same model and see if that helps.

I'll admit I'm having second thoughts and may order a different receiver. Two in my price range I could order are the Denon avr-1712 for 280.00 or Yamaha rx-v571 for 315.00. I have a thirty percent off coupon thats good through tomorrow. I only bought the onkyo because I got an incredible cyber Monday deal.

Your thoughts on the other two models? Sounds like you have alot of experience with AVR's and your advice is appreciated.

 

[LAB3]

Look in the owners manual for processor reset in the index or Resetting The System like my Yamaha has. Monday call Onkyo Customer Service and ask if this model has a way to reset the system. Unplugging usually does not erase the Audyssey settings. I would swap out for a Yamaha or Denon if you still have a problem. As you can see I like Yamaha and this time I went to Best Buy and purchased a new last year model they were having a sale on. And I purchased the two year extended service policy on top of the Yamaha warranty. If something goes wrong I drive up the street and drop it off, I don't have to argue with the factory customer service or pay freight several times again. If the unit can't be repaired I have a full store credit to pick out a different AVR and drive home. Onkyo Customer Service was a Bad experience, untrained girls that were reading from a book. I had to ask for a Manager before I got any real advice and finally a RMA for warranty to ship back.