I've found the HK EzSet to work just fine in a properly setup system in a proper room. However few people have that. So most should use an SPL meter.
No auto eq system I've used have I found to be fantastic. Improper center dialogue is the result of interference between the L-R channels and the center.
This means you don't have a enough space between them. For this you have 3 options.
1. Move the L-R speakers to wider angle toed in toward you.
2. Disconnect the center channel and run a phantom center.
3. run the center hot.
FYI 4db isn't a huge difference in sound. Seeing as 3db is when it really becomes significant. If there is an imbalance it would like net a 4db difference.