It happens often if you hold the power button too long. I always turn off the system with the controller. Also if it's the resolution, the system has a menu that allows you to select which resolutions to select and allow. Most games are only actually 720 and I don't know if it has DVD upscaling, because whenever I pop in a DVD it switched my projector to say 480. Only time it jumps to 1080 is during a blu ray, and some games.