They automatically upgraded me to 50mbps, but the price came with it - they gave it to me for $10/mo more too and said it was for a year. At 6 months I noticed it went to full price, so I complained. They said because I had a different deal for 6 months prior, the price was only good for 6 months, um wrong answer. I was getting 36 on my previous 25mbps feed, so I wasn't complaining already, so I won't have a problem dropping down one level for $25 less/month, but I also have only internet with them no cable.