DL3 upgrade for the 3910

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P

PENG

Audioholic Slumlord
I selected DVD3910s, put in the serial number, then clicked the check for updates button. It took me to a page where it requires me to register. On this page, it listed the version information as follow:

Upgrade Version: ESS-6609-B SYS-6767-5 CNE-1028
Upgrade Date: May 2005

The version in my machine is:
ESS-6609-5 SYS-6767-3 CNE-20040609

Anyway, I cannot be 100% sure, but the upgrade version information does match up with the one (apparently from Germany) mentioned in another forum. People there have tried it and DL3 was enabled after the upgrade. I cannot register because I am from Canada. Yet it recognized the serial number.
 
R

RMK!

Guest
Dl3

PENG said:
I selected DVD3910s, put in the serial number, then clicked the check for updates button. It took me to a page where it requires me to register. On this page, it listed the version information as follow:

Upgrade Version: ESS-6609-B SYS-6767-5 CNE-1028
Upgrade Date: May 2005

The version in my machine is:
ESS-6609-5 SYS-6767-3 CNE-20040609

Anyway, I cannot be 100% sure, but the upgrade version information does match up with the one (apparently from Germany) mentioned in another forum. People there have tried it and DL3 was enabled after the upgrade. I cannot register because I am from Canada. Yet it recognized the serial number.
Click to expand...

Peng,

The upgrade you listed does not include DL3. There have been numerous posts on getting the Euro version of DL3 and many have installed this sucessfully (myself included). The AVS site (3910 Owners thread) has the info. Otherwise, sit tight and wait for the Official US ver.
 
P

PENG

Audioholic Slumlord
Hidog1, thank you for clearing this up, I shouldn't have doubted Clint in the first place. He obviously knows what he's talking about.

One question, if I install that Europe version now, could I apply the U.S. version over it later. I keep hearing that the U.S. version is coming soon. My SACD collection is getting bigger by the day, but I am not going to buy another 5 pairs of RCA IC cables.
 
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PENG said:
Hidog1, thank you for clearing this up, I shouldn't have doubted Clint in the first place. He obviously knows what he's talking about.

One question, if I install that Europe version now, could I apply the U.S. version over it later. I keep hearing that the U.S. version is coming soon. My SACD collection is getting bigger by the day, but I am not going to buy another 5 pairs of RCA IC cables.
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Peng,

Any answer to that would be a guess. The euro ver works fine so I see no reason why you would want to install the US ver unless it was offering additional features/fixes and in that case, a newer version than the euro would likely upgrade with no problems. Always an element of risk to the un-offical upgrades but the euro is from Denon and so I saw no issues.
 
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P

PENG

Audioholic Slumlord
It is probably going to be a long wait for us in Canada. I think I am going to load the Euro version. Thanks again for the info.
 
J

Jason Coleman

Banned
Odd that the US upgrade is rumored to consist of 7 CDs, while the European version was only 3.

Jason
 
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gene said:
its not rumor, its directly from Denon :)
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Nice teaser Gene. That may be the most interesting tidbit from your entire trip.

7 CD's... :eek: Well they must have lots of new files to fix problems with specific media, like the last release. I take great solace in knowing the when I finally watch the River Dance DVD (when hell freezes over) it will be minus the play back errors that existed before the last upgrade. Way to go Denon!
 
V

victoriacoffee

Audioholic Intern
DLink 3 is Here!

Hey folks, just finished downloading Denon's upgrade for SACD playback via Denon Link.

At last!
 
J

Jason Coleman

Banned
gene said:
its not rumor, its directly from Denon :)
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Odd then that my download only consists of 3 CDs...:confused:

Hopefully I'm not missing something, like DenonLink3! :D

Jason
 
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victoriacoffee said:
Hey folks, just finished downloading Denon's upgrade for SACD playback via Denon Link.

At last!
Click to expand...

Humm,

I do not know what it is you downloaded but I doubt it is the DL3 ver.

I just visited the Denon site and there is no mention of the DL3 upgrade. Then, I made the mistake of calling their wonderful customer service and was told DL3 is not out yet and that when it does come out, it will require shipping the unit to a service center for this upgrade:confused:. I was clear that I have a DVD 3910.

The person I spoke with at Denon (he said he was in Chicago) was apparently just spouting the company line and was EXTREMELY rude when I questioned him on this. Apparently, at Denon customer service means you can be rude and evasive with customers (who have spent thousands of dollars on Denon products) who ask questions about product features that were promised, but have never been delivered. I may have purchased my last piece of Denon equipment. :mad:
 
V

victoriacoffee

Audioholic Intern
hidog1 said:
Humm,

I do not know what it is you downloaded but I doubt it is the DL3 ver.

I just visited the Denon site and there is no mention of the DL3 upgrade. Then, I made the mistake of calling their wonderful customer service and was told DL3 is not out yet and that when it does come out, it will require shipping the unit to a service center for this upgrade:confused:. I was clear that I have a DVD 3910.

The person I spoke with at Denon (he said he was in Chicago) was apparently just spouting the company line and was EXTREMELY rude when I questioned him on this. Apparently, at Denon customer service means you can be rude and evasive with customers (who have spent thousands of dollars on Denon products) who ask questions about product features that were promised, but have never been delivered. I may have purchased my last piece of Denon equipment. :mad:
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Bummer of an experience and a shame they are not the first ones informed. But I just downloaded the latest upgrade (July 05) and opened the pdf file. It includes everything the May 05 release has with the addition of DLink 3. If you have already installed May 05 then you only have to burn disk #2 for the SACD playback.

I'll be doing this in just a moment.
 
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victoriacoffee said:
Bummer of an experience and a shame they are not the first ones informed. But I just downloaded the latest upgrade (July 05) and opened the pdf file. It includes everything the May 05 release has with the addition of DLink 3. If you have already installed May 05 then you only have to burn disk #2 for the SACD playback.

I'll be doing this in just a moment.
Click to expand...

Well good on you mate, how many CD's? in this upgrade?
 
V

victoriacoffee

Audioholic Intern
hidog1 said:
Well good on you mate, how many CD's? in this upgrade?
Click to expand...
Only one since I had already loaded the May 05 update. I thought I had done something wrong as after the update I put in a disc. Nothing changed. The 3805 still displayed Ext.In. I reread the instructions, this time all the way through and low and behold it stated to change the Denon Link status to 3rd in the 3910. Did that and now I can get rid of 5 cables!

Sorry, after re-reading the post I see I did not answer your question. This update requires 3 disks total.
 
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victoriacoffee said:
Only one since I had already loaded the May 05 update. I thought I had done something wrong as after the update I put in a disc. Nothing changed. The 3805 still displayed Ext.In. I reread the instructions, this time all the way through and low and behold it stated to change the Denon Link status to 3rd in the 3910. Did that and now I can get rid of 5 cables!

Sorry, after re-reading the post I see I did not answer your question. This update requires 3 disks total.
Click to expand...
Thanks much, this is really good info for a bunch of info starved 3910 users!
 
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RMK!

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gene said:
its not rumor, its directly from Denon :)
Click to expand...

Sounds like you were talking to the same person at Denon that I was ;)
 
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