returned
I went to the retailer and tried a different 1930CI with the same result. I tried it on many 1080p sets and even confirmed on the tv that the signal it was receiveing was a 1080p signal, however, the picture quality was no better than an xbox360. There are distorted black color where the edge of the picture meets the bars on the top and bottom.
Hopefully, when my retailer gets in the 2930ci, it will be much better, as it seems like the reviews for the player are pretty good.
any other comments/suggestions/recommendations are appreciated.