I'm surprised that you didn't hear anything when you connected to the A and B terminals and then pushed the buttons for both sets of speakers, at least briefly. However, I have an idea of why it isn't working for you.
The diagram of the back panel shown in the owner's manual indicates the recommended (perhaps allowable) speaker impedance for running A or B separately is a minimum of 5 Ohms/speaker, whereas the minimum is 12 Ohms/speaker if you run both A and B speaker pairs. A lot of speakers are 8 Ohms (or less), so it could be that your receiver is just shutting off the amplifiers because the current draw rises too high when you turn both pairs of speakers on.
According to the manual, there isn't any setting in the menu to get both pairs to work, so I don't think that's it. From what I saw, it just says to turn on both A and B to run both pairs. So, that's why I think the impedance listing is playing a role in this.
I look forward to other people's thoughts on this.