Choices, choices...hmmmm
Do I slap ya upside the head with a stock mech eng joke, do I create a new one, or, do I just let this fine opportunity pass me by.??
Arggghhh, it's killin me...but, I'll be nice..
It is amazing some of the things that come out of either tech service or marketing..
If I had ta guess, I'd say the xcvr circuitry in the hub is smart and detects the cable and adjusts it's speed accordingly. Or, maybe it's circuitry latched and unplugging the cable allowed it to unstick..so many possibilities that don't require abolishing the laws of physics..
Ya shoulda asked him, if there is a charge on the wires of the cable from manufacturing, how did they cut it to the length they needed? Or, how did they verify all the connections at the ends were good? What, no continuity or isolation tests?
Sometimes, ya just gotta shake your head and thank the lord the person who came up with that explanation isn't a brain surgeon or airline pilot..
Cheers, John