Cable/Receiver puzzler

[Nestor]

When watching movies via the Motorola DVR, the sound will frequently cut out during loud passages. The only way to restore the sound is to pause the movie, then restart. I notice that if the volume is quiet, the audio doesn't cut out, but it makes for a poor home theater experience.

Currently, the DVR is connected via HDMI to the RXV2700. Here's what I've tried so far:

-Shut down subwoofer. I figured maybe a voltage drop was happening during high current draws. No change.

-Connected audio with optical out, still using hdmi for video. No change.

At this point, I'm thinking it's the receiver, however....

-I fire up my DVD and play selected tortuous passages from the LOTR trilogy. DVD is connected via optical. The amp and sub happily take everything that is thrown at them. Also, to my knowledge, I've never experienced the problem from my DVD player.

I'm suspecting the DVR somehow, but the one hole in my theory is the fact the cut-outs don't occur when the volume is kept down.

This is driving me nuts!

Any suggestions?????

 

[Warpdrv]

Im assuming that is a Cable company DVR.... if so, are you renting it from the cable company? If thats the case, I would call them and get a replacement and see what happens. 9 out of 10 times, you can just find out where the equipment part of the company is and swap out your DVR for a replacement.

That is probably the only benefit of that rental equipment....

 

[Hi Ho]

I wouldn't be at all surprised if it was the cable box. Those cable boxes are notoriously buggy and tend to have a rather high problem rate.

 

[Nestor]

Im assuming that is a Cable company DVR.... if so, are you renting it from the cable company? If thats the case, I would call them and get a replacement and see what happens. 9 out of 10 times, you can just find out where the equipment part of the company is and swap out your DVR for a replacement.

That is probably the only benefit of that rental equipment....

It's purchased, but it's been swapped out before. I'm in a small town with an independent cable co., and I tend to be on of their "early adopters" so they've been pretty good to me.

If no one else can think of anything else I can try, I'll probably give them a call this week.

 

[MDS]

Does the DVR have any kind of compression feature built-in? My cable box does and it needs to be Off.