Z

zumbo

Audioholic Spartan
Ordered new coax cable to move computer to another room on 7-14-07. Received my cable on 7-16-07. 7-15-07 was a Sunday. That means I got my cable next day. I rave about them every time I make a purchase. Can't believe the ease of the ordering set-up on their site. Their site perfectly guides you through to order the exact product for any application. Five stars to them. The perfect cable solution every time. Worth every penny.;)
 
avaserfi

avaserfi

Audioholic Ninja
They are a great class act. I have ordered from them on Saturdays around noon to one and still gotten my cables by Monday. The first time I ordered from that it happened and I was confused by the package at my door.

There is a reason I always recommend them!
 
Gimpy Ric

Gimpy Ric

Moderator
I too ordered new 12 gauge speaker cables, and some HDMI and digital interconnects this weekend, and they showed up today! They are FAST :)
 
mike c

mike c

Audioholic Warlord
I wish bluejeans would add some "audiophile" looking cables ... those with nylon shielding and nice bananas or spades ...
 
obscbyclouds

obscbyclouds

Senior Audioholic
I wish bluejeans would add some "audiophile" looking cables ... those with nylon shielding and nice bananas or spades ...
I imagine then they would have to change the name from Bluejeanscables! :)
 
K

KurtBJC

Audioholic
maybe to ... silkpantscables?
You know, the problem with any trade name is that after you use it for a few years, it always seems contrived and embarrassing...

On the subject, though, of more "audiophile"-ish looking cable: we have thought about this a bit, and always it comes back to a few basics. Building cable assemblies with a lot of nylon sleeving and shrink tube and that sort of thing winds up involving a rather surprising amount of added labor. That's especially so when one takes into account the fact that the people who particularly want a product like that are relatively picky about exactly how it looks, so it really needs to be done with considerable attention to detail to be a success. When people ask us to do this sort of thing, and we custom-quote it, they often are surprised at how much it adds to the price, and more often than not they realize they don't really want to pay for it.

Also, if we offer a higher-priced, dressed-up version of a product, inevitably it leads to the assumption, on the part of many of our customers, that we must be saying there is something "better" about the high-priced version. This makes people uneasy in ordering the basic version, which is of course the version we actually recommend that people buy. They then write to us and ask: "why is this better, and why does it cost so much?", and we have to write back and say, "it's not better, but some people prefer it because it looks nicer," which often leads to a strange conversation with a customer who is rendered completely incredulous by the assertion that somebody would pay double the price for the same product in techflex and shrink tubing, with no improvement in performance. It leads to sales confusion, and, in the odd world of marketing, as often as not that means a lost sale.

We used to have this problem with Belden 89259, a cable which is frequently touted on "audiophile" sites as the best coax for analog audio. People would write to us and ask, in essence, "since this is the most expensive cable you sell, it must be the best. Why is it better than your standard cable?" and we would have to explain that we liked our standard cable better than the one that cost several times as much, but that we offer the expensive stuff because there's a dedicated group of people out there who prefer it. This conversation happened so often, and led to so much confusion, that we had to de-emphasize 89259 and other "special-demand" cables on our site just to stem the tide of customer support inquiries.

My own take on this whole issue of fancy sleeving, et cetera, has always been that techflex is an extraordinary dust magnet (just look at some techflex-sleeved cables that have been behind a typical equipment rack for a year!) and that heatshrink sleeving looks much better in photos than in real life and is prone to working its way loose with handling--so those materials are better avoided when possible. Since they really add no function (except when techflex is used to bundle cables together), we avoid them.

And going back to that trade name: one of the notions behind "Blue Jeans Cable" as our name (when my wife and I selected that name some years ago) was to signify the elevation of function over form. Cables go behind the rack, not in front, and in our view, what's important is that they function well rather than look good. We also wanted, to the maximum extent possible, to keep the assembly in the USA, and that calls, implicitly, for keeping labor cost per unit down; it means, for example, that one is better off using an expensive and well-engineered connector with a short assembly time than using a cheap connector (I could buy solder-on RCAs for 25 cents in China!) with a comparatively long assembly time, and that one is better off letting the cable jacket be the product exterior than dressing it up with sleeving (which also has the downside of negating the cable's installation rating).

So, while it's always possible that we might introduce something in the way of a "dressier" product, it's not likely in the near term. We are always trying to keep costs and prices down, and to keep to our core concept, which is to stress value for money rather than panache. But if enough people want panache, someday we might try to do that, too...

Kurt
Blue Jeans Cable
 
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Adam

Adam

Audioholic Jedi
Kurt,

Great to hear from you. Thanks for some insights on the making of cables and the costs. It's always nice to get the straight scoop from someone in the business.

Adam
 
mikeyj92

mikeyj92

Full Audioholic
Yeah, I've ordered from Blue Jeans and from monoprice and both places were some of the best internet ordering experiences I've ever had. I recommend both whenever the opportunity arises.
 
j_garcia

j_garcia

Audioholic Jedi
Big fan of Blue Jeans here as well. My orders always show up with in a few days and I have never been disappointed with a single product I've ordered from them. Welcome to the forum!
 
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Gimpy Ric

Gimpy Ric

Moderator
And going back to that trade name: one of the notions behind "Blue Jeans Cable" as our name (when my wife and I selected that name some years ago) was to signify the elevation of function over form. Cables go behind the rack, not in front, and in our view, what's important is that they function well rather than look good.
Amen! People that buy exotic looking cables deserve to be ripped off.
 
C

cfrizz

Senior Audioholic
Well said Kurt! Very satisfied BJC owner here.

Don't bother with the fancy stuff. There are tons of others out there ripping off so called "Audiophiles" right & left!

I've never understood the (I want a spiffy looking cable that's going to be stuck behind a rack that no one is ever going to see.):confused:
 
mike c

mike c

Audioholic Warlord
thank for the explanation Kurt ...

if the higher price of fancy cables are more trouble than it's worth ... you can sell them to me for the same price as the standard cables :) - just kidding of course :)

seriously though, if the more expensive cables mess up sales of BJC (I understand why you decided to use BJ as your trade name) ... why not start a new entity "silk pants cable" (just an example) for the audiophiles and audiophile wannabees like me?
 
K

KurtBJC

Audioholic
seriously though, if the more expensive cables mess up sales of BJC (I understand why you decided to use BJ as your trade name) ... why not start a new entity "silk pants cable" (just an example) for the audiophiles and audiophile wannabees like me?
We've thought about that, and it's not a bad idea, but it hasn't really fit well with the other things we've been doing so far. Introducing a whole new brand is a bit of a slow-going process; as you can see in looking around the web at audiophile-oriented web-only cable vendors, there are a lot of them, and most of them do almost no business.

The main problem, I think, is the marketing side. The ordinary way to do this sort of thing is to give things fancy names, and make nebulous and questionable claims: "The XB-42 Eliminator Cable uses proprietary Ultra-Crystalline MicroCopper (TM) technology to enhance clarity and musicality to levels never before heard!" and then, presumably, when customers ask about that sort of thing, provide nebulous pseudo-technical responses. We never have been really comfortable with that sort of thing; we like to tell people the truth about the product, even when it loses the sale. I couldn't count the number of times I've been asked whether our 1694A digital audio cable would sound better than somebody's existing Monster or what-have-you; what I tell them is that it almost certainly won't, unless there's some reason to think that there's a problem with what they're using right now. I probably couldn't really do the Ultra-Crystalline MicroCopper (TM) Technology spiel on the phone without giggling, which probably wouldn't be good; and if I could and did do it without giggling, and convinced somebody to buy it, I'd probably feel guilty.

Now, it would be possible, of course, to take a different angle on the audiophile cable thing: to say "hey, this stuff is just the same as the BJC product, but we have made it prettier, which is why it costs so much." That might work. But the sense I have of the situation is that the "good-looking-but-performs-the-same-at-twice-the-price" market is very limited. I think that, although there are some people who are focused particularly on cable appearance, usually the appearance helps to market the cable because it is seen as a sort of indicator of internal quality. I know that when I look at a cable with a silver-colored pearlized jacket next to a standard black PVC jacketed cable, I really notice the difference; and I am sure that, in many cases, people assume that the fancier outer jacket must be an indicator of greater quality and care applied to what's inside. My suspicion would be that cable in silver pearlized PVC sells at the store not so much because the customer judges it to be better looking, but because he assumes that better-looking cable is also better-built cable.

On a side note: on a trip to visit Belden in Richmond, Indiana, I visited the engineering lab, and among other things I stopped at the PVC mixing room. It turns out they've got a guy who does almost nothing but color matches. Send him a paint chip from your '49 Mercury, tell him you need 25,000 feet of CAT5 in that color, and he'll match it up. They've done "Mary Kay pink" network cable for Mary Kay, and I think there are some proprietary Microsoft colors, too.... We have stuck with basic black matte jackets, though, because the problem with things like silver pearlized PVC is that cable is exposed in a lot of installations and people like something inconspicuous, which usually means black or white.

Anyhow--the upshot is that while it's always possible that we'll do something along these lines, it'll have to be compatible with our general marketing philosophy. And that, really, was the contrary notion that led us into the cable business in the first place. We asked a basic question: is it possible to sell this stuff without having to make questionable claims about it? The answer (which was not at all obvious, given what we saw in examining the A/V cable landscape), pleasantly enough, was yes. And to go back, again, to that trade name: we looked at what people called themselves. Lots of naming cables after deadly snakes or obsolete gods; lots of cable companies with tech-sounding names going after the "cool" factor. Our name was intended to be the sort of anti-tech, anti-mystique name; if others were filled with pretense, we would do the best we could to let go of pretense, provide technical data, and just try to sell the product for what it is. If we did cross into audiophile-land, it'd have to be on that basis, and while it is possible to make money selling cable without nonsense in the broader market, I am by no means convinced that it's possible to sell it in the high-end audiophile market on that basis. But you never know...

Kurt
Blue Jeans Cable
 
jcPanny

jcPanny

Audioholic Ninja
Pretty BJC

Kurt,
You might consider providing an "Audiophile Apearance Upgrade Kit" as an add on option for some of your cables. You could sell the techflex by the foot and include a few pieces of heat shrink and eleminate most of the labor required to make the cables look good. Customers who appreciate the quality and value of your cables might be willing to install the tech flex and a couple pieces of heat shrink to make their cables look good for a reasonable price.
 
j_garcia

j_garcia

Audioholic Jedi
I agree with jcP, offer it as an option for those who want it or offer it in some kind of DIY form.
 
mike c

mike c

Audioholic Warlord
thanks Kurt, I'm not sure how many of us are out there who want the nice looking cables withOUT the esoteric price of audiophile cables.

Jgarcia, JCP, now we're getting somewhere!
 
K

KurtBJC

Audioholic
Kurt,
You might consider providing an "Audiophile Apearance Upgrade Kit" as an add on option for some of your cables. You could sell the techflex by the foot and include a few pieces of heat shrink and eleminate most of the labor required to make the cables look good. Customers who appreciate the quality and value of your cables might be willing to install the tech flex and a couple pieces of heat shrink to make their cables look good for a reasonable price.
Actually, funny thing (and this is a bit embarrassing...):

We opened a site to do just that a while back, at www.rawcable.com --very plain and simple site, full of tools, cable stock, connectors, heatshrink, and techflex. And then I did something awful to the shopping cart in the course of making database modifications, and screwed it up completely. So you can see product listed there; you just can't buy anything. I am hoping to get time to fix it within the next couple of weeks, but every time I sit down to do something about it I find myself confronted with another issue of some sort pertaining to our Belden HDMI rollout, which is now expected in early August and which has been quite a headache to get going. We aren't a large enough company (me, my wife and seven others) to have anybody in full-time web development, so it unfortunately has to wait till I get the time to work on it.

Kurt
Janitor/CEO/PalletClimbingMonkey/ProductDevelopmentEngineer/ErrandBoy
Blue Jeans Cable
 
Z

zumbo

Audioholic Spartan
Another trip to BJC, and I can't say enough. I ordered 2 HDMI cables last night, and forgot I needed a digital audio cable. Called this morning, and rep said to order the cable I needed, and they would combine the shipping for me. I went home, ordered the cable, and wouldn't you know it, an email stating I had been refunded shipping for the second order. Just fantastic!

1) Superior product.
2) Super-fast shipping.
3) Excellent value.
4) Top-notch customer service.
5) Detailed description of the product. Factual description. Not some BS you see on other sites.

Five Stars Again*****
 
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