Z506 Subwoofer making obscenely loud noise

A

AaronG933

Audiophyte
Hi there guys, I have a Z506 Logitech 5.1 surround sound. I purchased about 2 months ago brand new and didn't have a problem at all until about 3 weeks ago.

The issue has been on and off. After everything I have done to resolve this issue I have narrowed it down to the subwoofer and possibly the on/off control/speaker.

I have uploaded a small but hopefully long enough clip for you to get the jist of the sound. This sound is the same no matter the volume on the control speaker with the exception of being completely set at 0% volume, the loudness of this sound is amazingly high therefore I could only go for a couple seconds audio I have unplugged the 4 other speakers (back left, right and front left +centre) the only one left connected to the subwoofer is the on/off speaker that controls the volume.

This sound persists no matter what. I have tried switching different mains power outlets, extension all sorts. Unplugging landline phone and turning off mobile phones.

I only use this system for my PC but even disconnected from it, it must be something with the woofer. Link below for small youtube audio clip
https://www.youtube.com/watch?v=QVAjbAAXrdw

Any help greatly appreciated
Aaron
 
agarwalro

agarwalro

Audioholic Ninja
That sounds like a defective something. Why are you not exchanging the set?
 
A

AaronG933

Audiophyte
Hi agarwairo, I was hoping it was something that might be fixable, I am waiting on a reply from Logitech regarding warranty and going to contact seller PC World.
It's so annoying because the system seems to choose when to work and then gives you a heart attack with that sound out of nowhere.
 
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