He does have a problem.
During autosetup, the 1400 cycles through all speakers with pink noise automatically. The first thing the auto does it test each speaker for connectivity and phase by going pop pop pop pop pop for each speaker. Then it goes through a routine checking levels and equalization.
So if it is stopping at the first speaker (which is usually the front left - I have the 1400 too), it is because there is an error, either in the wiring or phase (+ and - are bassackwards somewhere), or in the speaker set up. Do you have the five speakers inputed into the program?
Did you get any error messages?
In this order, do the following:
Double check all wires for connection and quality.
Double check all wires for correct + and - connections
Double check all set up routines for the number of speakers you're using.
Run the auto set up without skipping any steps.
Are you using the dipole wires for the FM antenna? If so, get rid of it and use an amplified Terk antenna, works great for FM and TV, even in the basement. Hook up a DVD player, that a lot of receiver and speakers for use as a radio.