Hello,
I hope this is the correct section to post my issue with my Samsung TV. What is happening is while watching Blu Ray movies my screen will go black for 3-5 seconds randomly though out the movie. this does not happen with my Xbox just my blu ray player. i have also tried different ports on my AVR and still have the same issue.
my system goes as follows:
Panasonic blu ray DMP-BD330 to Denon AVR X7200w (with HDCP2.2 Upgrade) to Samsung UN55C7000
thank you for your help
If you are lucky, you may have a bad HDMI cable. I would try some different cables if u have them (but I would not go purchase new cables without some troubleshooting first).
It's very likely an HDMI handshake issue. And this is typically difficult or impossible to correct, unless it happens to be a cable!
First step, plug the Blu Ray player directly to the TV and see if the problem goes away. If it does, then the AVR is the problem. If the problem persists, then it must be the TV or Blu Ray player. Then u need to try the Blu Ray Player on a different TV and/or the TV with a different player.
Once u figure out where the problem is, then u can try to fix it. If u are lucky, a firmware update may fix it. If not, you will likely have to replace the offending component!
