Possible dry joint has formed on the circuit board and a component has come lose as I had same issues with another AVR not onkyo but a Kenwood and it had so many dry joints to re-solder as I'd lose surround channel and centre on it from time to time even banging it with my hand placed the loosen pins with broken solder on the PCB back into place for closed circuit, it was pain in the ass and later a new dry joint formed.
So that would be my guess have you tried tapping it on the side while playing pink noise to that channel?