I have read about this site on these forums for a while and a co-worker of mine was putting together a system on a tight budget, so I recommended checking it out based on feedback. Overall the experience was not bad, he ordered a Yamaha TSR 7790 (I think this is a Costco specific model but same as another)
- Ordering was easy
- Shipping was quick
- Product looked to be in good condition
I would have to say the only negative experience was the fact that they only sent him a cheaply, poor quality Xerox copied of the manual that was not complete. I understand that you save money buying refurbished, but that was a little on the tacky side. I would have much rather of them just sent a quick note where to download the manual from.
I know this is not a big deal, but when you are a little hesitant to buy refurbished and then get something like that, it would give me pause for concern.
I know it's not a big deal and I am nit picking, but I did find that strange. Unit seems functional as I am helping him set it up and the savings are large.