Hello all,
I am in need of some serious help. (Serious because my son can't watch his favorite DVD's, and it's killing mommy and I.
)
We have an Integra DPC-7.5 DVD player and we've recently had some pretty big problems with the video, that appear to randomly pop up, and have become more prevalent:
1. The screen splits in half (vertically) and then the left half is on the right side, and the right side shows on the left. (This by far, shows up about 90% of the times that we have this problem.)
2. The video just freezes.
3. The video shows a mess of horizontal lines and fuzz.
4. The screen turns green with nothing but fuzz/static.
We have to turn the system off for about 2-3 minutes and restart before the issue is resolved.
System: Integra DPC-7.5 ( 2 years old) going into an Integra receiver (8.6? - 1 year old. I can't tell from the front.). The system was 'professionally' installed by a local family owned high end A/V company, so I can't exactly say how everything is hooked up, but from what I can tell, it's using S-video with 6 cables coming out of the back left of the unit (3 on top, 3 directly below on the bottom).
Has anyone ever heard of this problem before, and do you have any suggestions? I've tried contacting the A/V company, and they say that it must be a problem with the TV because they've never heard of this before. They have messed up every speaker site installation, so we'd rather not have to use them again.
Most of our DVD's are the cheaper Mighty Machine series for our son - and they seem to be the worst, but we've also seen this with other discs. IN FACT, once it happens, no matter which disc we change to, the problem remains the same for all other 5 discs in the carosel (which indicates to me that it is not the DVD, but the unit).
Any and all help/suggestions are HIGHLY desired. Thank you in advance,
Mark