This is probably old news by now to anyone who has gone through Verizon's FiOS service. My Dad came across this news article (printed in our local paper), after having the Fios Complete package put in in Januaray - the $99/month special apparently isn't quite what it seems. I pleaded with him to not order it, but he did anyway, and since then he has received four different bills all well in excess of $200 each - a pretty far cry from the 99/month advertised. He already had FiOS wired into his house (for internet and phone), so when he ordered the package deal all they had to do was come out and plug the boxes in - so these amounts do not reflect any substantial installation fees. Of course he has four boxes total, at the 5 bucks (or 10) extra per month for each one, but nothing to total over $200 per bill. Insanity... It's good to see that Verizon's malicious and deceptive sales tactics might be coming back on them. Here is the link: http://www2.tbo.com/content/2008/apr/02/me-verizon-complaints-draw-council-concern/ It should serve as a good warning to anyone out there considering getting this service - I am glad to say that I have nothing at all to do with Verizon, and were they are better company with better customer service I would have switched to FiOS a long time ago. Shame on them... Maybe this should have been put in the Steam Vent... sorry. EDIT: Oh, and btw, he's had to replace two of the boxes twice now, extremely slow to boot and sometimes not at all.