I hope Schoonover understands he's got some major revamping to do, from employee training to store upgrade. Making the stores smaller and more efficient isn't going to cut it. They need to aggressively go after BB and local deep discount houses, in my case Brands Mart kicks everyone's butt, they had 42" Pannys for $975.00, this is a B&M, you can pull right up in your SUV and take it home if you so wish. This is what they face here in Miami. I've been to BB twice this week, including one Saturday, they were marginally busy, Brands Mart was swamped Saturday. The CC over by Dadeland can play location for a Stephen King movie cemetery, deserted.