I figured I would share my experience with you guy's since alot of you use their pro amps. I had a problem last week with my EP2500 not working correctly as I was getting alot of distortion at low volume and it didn't stop unless I cranked the master volume on my Avr for a couple of seconds. I Looked to my reciept to see if it was still under warranty and I saw that I only had till the 11'th of this month till it ran out.
Lucky I guess.
I dropped the amp off at the service center about an hour away from me and left it to be fixed. The service center called me yesterday ans said they could fix it when they get the parts but since Behringer was in the middle of a parts inventory they could not ship any parts for 2 weeks. Well being as impatient as I am I called Behringer to talk to CS. I talked to a woman named Ayala and she said she would check into it and get back to me.
Well not 10 minutes later she called me back.
She said that she is going to call the service center and have them Ups the 2500 back to the factory and as soon as they recieve it they will upgrade me to the 4000 and ship it directly to my home. I really was impressed with how they took care of it. I thought I would post my great experience just to show that some company's still give a s--t about their customers, at least in my experience with them.