Another Awesome BJC Service

AcuDefTechGuy

AcuDefTechGuy

Audioholic Jedi
I recently ordered a "special/custom" XLR-RCA cable from Blue Jeans Cable.

Before proceeding, the BJC tech informed me that since this was a special order, it would not qualify for the 30-day return policy.

I said Okay, and the order was made.

Well, I got the cable, but for some weird reason, it did not work.

So I called BJC and told them and asked if I could return for a refund since it did not work -even though it was a special order.

They said YES, Absolutely since it did not work!

Another example of great service @ BJC.:D
 
JerryLove

JerryLove

Audioholic Samurai
Why did you return it for a refund rather than a replacement?
 
J

jostenmeat

Audioholic Spartan
Ok, so it wasn't a refurbished cable sent by UPS.
 
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