Best Buy Adopts Circuit City Success Plan

[admin]

Discuss "Best Buy Adopts Circuit City Success Plan" here. Read the article.

[agarwalro]

The article closes with "And what will we be left with? Wholesale stores or Walmart. Now there's a depressing thought.".

I think this is true for BM stores and it is truly a sad state since the only AV centric places left will be the obnoxious BM places like Definitive Audio here in the Seattle area. On a broader scale, the nice looking, flashy BM store days are over. Yet, I was a Fry's Electronics the other weekend and the place was booming. I even had to wait in line to checkout. Why? It is unpretentious, has a wide assortment of items on their catalog and the prices are not always full retail. The staff being knowledgeable is a hit or a miss but at least they are helpful. So, the closing statement in the article is only representative of a narrow segment of the retail market that is operating on a business model not relevant to the times. The book, Good to Great by Jim Collins has several case studies of this nature. When facts are ignored and executives make decisons against market trends, companies fail.

That said, IMO, the new decade will see the rise of ID stores. There are several examples in the AV world. Amazon, Monoprice, JR, Cruchfield, etc., indeed even the AH Store. These stores show a customer facing concern for quality that is now missing in BM.

We here as AH have been using ID selling model to our advantage for a while, as the concept becomes more socially acceptable, the utilization will increase too. Then the pricing structure will adjust also.

[lsiberian]

I think that people are better off at Fry's or buying ID anyway. The store I hang out in now is Lowe's not Best Buy. There is nothing in Best Buy to interest me. The world is changing and wasted resources will be shifted to something else if we are wise.

[GlocksRock]

I really wish there was a Fry's here in Charlotte, I went to the one in Atlanta and really liked it.

[sawzalot]

Originally Posted by GlocksRock

I really wish there was a Fry's here in Charlotte, I went to the one in Atlanta and really liked it.

I second that here in Jersey we have Best Buy and thats it !!! We need some competitors to give us some choices,something,anything.

[jliedeka]

I really don't have any use for Best Buy. We have a few BM stores in this area for high end audio and consumer electronics. I try to support a local or regional company if possible, otherwise I just get stuff on line.

I used to buy a lot of media from BB but Amazon Prime took away my reasons for making the drive over there.

Jim

[speakerman39]

My local BB is a joke. I mean, they have good people and all, but they no very little about anything beyond BB. Just lots of young kids that have no idea what an ohm is let alone how to provide good customer service. Personally, I buy very little there myself. Fortunately, I have a good friend that sells ht gear. At least, he knows a little bit about what is going on in the industry.

Cheers,

Phil

[bigred7078]

Originally Posted by speakerman39

My local BB is a joke. I mean, they have good people and all, but they no very little about anything beyond BB. Just lots of young kids that have no idea what an ohm is let alone how to provide good customer service. Personally, I buy very little there myself. Fortunately, I have a good friend that sells ht gear. At least, he knows a little bit about what is going on in the industry.

Cheers,

Phil

lol i resent that! i know exactly what an ohm is, and i know ALOT about what is outside of best buy. Honestly i know alot of people that work at best buy that are very knowledgeable not only with BB product, but outside resources as well. But of course that varies area to area.

[skizzerflake]

My experience of Best Buy is that if you ask the salesperson for advice, listen carefully and then do the opposite, you have a better than even chance of getting it right. Who sez their info is worthless......

[jamie2112]

I myself, won't miss BB a bit....