I've gotten screwed enough by Blockbuster to never go back there. IMO Netflix blows them out of the water. I hadn't been to a Blockbuster in about 4 years until the other day. The local store was closing down so they were having a clearance sale. I figured I would go in there and check out their selection. I found a video game for like $10 so I decided to buy that. Like usual, the disc is not in the box you grab it out in the store, they put the disc in from behind the counter after you buy it. They had a big sign that says "All Sales Final". Anyway, I get home, open the box and what do you know... the disc is scratched beyond belief. I had never seen a disc look like that before. I put it in my xbox, didn't work. Now, I understand when they say all sales final, but if I would have been allowed to look at the disc before paying, there is no way I would have bought it. I showed up the next day trying to return it. They guy working there was a huge a**hole to me. I tried explaining that I wasn't given the opportunity to even inspect the disc before buying. He whined and whined and eventually gave me a refund. His excuse was quite amusing when I suggested that they should inspect discs before selling them. "We sell THOUSANDS of these discs every day, there's no way we could check them all." It took everything in me not to crack up laughing at this statement.