My new OPPO 203 refuses to play some Blu-Rays I have that work in seriously junky cheap players and their response is:
"We have not been receiving any feedback from other customers that they are not able to playback any Universal titles, and it has also not been our experience that these tiles are not compatible with the player."
Well how fantastic is that, so my player must be fine then and yet, certain discs turn the player into a brick, it won't open to eject, it won't power off it just sits there like a stupid brick.
It has the latest firmware, last night I let it sit for two hours to see if it would ever load the menu, I had to remove the power cord to shut it down.
The latest disc to have this issue is the Universal Jason Borne Blu-Ray 4 disc set that plays just fine in everything from a no name player in our RV to my best friends Walmart special to my 4 year old Samsung player. The most expensive Blu-Ray player I have ever owned, refuses to play, there are a few others it refuses to play as well but I can't remember their names.
I did all of the following to no avail, they keep acting like the player is fine 4 emails later.
"If you remove all cables that are connected to the player and just reconnect the power cable, does the player turn on properly and also eject the tray reliably? If you reconnect the HDMI cable, go into the Setup Menu and then Reset Factory Defaults (Device Setup). Choose to reset the player and account settings.
Under Device Setup choose Erase Persistent Storage then clear it (making sure to highlight OK as the default action is CANCEL) and then exit the Setup Menu and turn off the player then turn it back on.
Now see if the player works properly.
If not, then how are these discs not loading properly? Are you getting some kind of error message or is the player showing anything on the front panel such as all zeroes or dashes?"
My last email to them asks them if they are capable of allowing for the fact there could be an actual problem with the player, no matter how many shipped are awesome, mine is not. No response so far.
I have to go out of town tonight so when I return I'm going to test and note any discs the player refuses to play and then I'm going to demand that OPPO back the product instead of giving me this song and dance about defective discs. If the discs are that defective (per OPPO) they render the OPPO useless and Samsung runs them fine, I bought the wrong player.
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