Onkyo DVD Woes

[John R From Canada]

<font color='#000000'>I'd like to warn everyone about a glitch in the Onkyo DVD multi-disc players. *I've had my DV-C601 player for a little over two years now. *It has failed for the forth time for exactly the same reason: *NO DISC FOUND * The first two times it was repaired with no problems under warranty. *The third time was just after the warranty period expired. *But I contacted Onkyo customer service and they arranged for it to be repaired once again at no charge. *Well, 6 months later it once again is telling me NO DISC FOUND. *

Onkyo's offer? *Exchange my 6-disc unit for a reconditioned single disc unit, but I will have to pay the difference in the dealer price between my old unit and the 2004 unit. *I'm figuring, ok, how much can it be? *Especially since I'm going from a multi-disc unit to a single disc unit.

I was shocked and amazed to find out they want me to return my defective unit AND pay an additional $119 PLUS shipping both ways to get a &quot;reconditioned&quot; unit. *This single disc unit by the way sells for $149 NEW! *Shipping included. *(DV-SP301)

I think I'll go to Wallmart and pick up a disposable unit for about $100 and be happy if it lasts a day beyond its warranty period.</font>

[Clint DeBoer]

<font color='#008080'>John,

Is this problem a permanent failure for all standard DVDs? In other words, can you get any DVDs (rentals, store-bought, etc...) to play at all in the unit?</font>

[John R From Canada]

<font color='#000000'>I haven't tried any rental DVDs lately, but I have tried a selection of various DVDs that I own, as well as CDs. &nbsp;A couple of DVDs will start and then fail after a few minutes. &nbsp;Most won't even load. &nbsp;The unit cycles through all 6 positions and then reports &quot;NO DISC&quot;.</font>